Sherbourne Hotel - Kitwe

The room's darkness was notable, as another building loomed close, blocking natural light. Basic issues like a low desk chair and a stained, cracked jacuzzi bath diminished the overall experience. Additional inconveniences included a missing plug for the jacuzzi and a lack of a functioning remote for the TV, mounted out of reach.

The room was spacious and equipped with all necessary things. The hotel was clean and the staff was nice and attentive

Rest is something else. The room was facing the street and across the street is a club. Without sound insulation, loud music could be heard every evening until late at night. A temporary disappointment was the unusable pool that is currently being rebuilt, the breakfast buffet offers little choice and is kept very simple. For the money I expected much more.

I used free parking onsite. Location, an easy walk to all attractions. Nothing too much trouble, I do recommend this place to everyone. It is close to the airport...

Nothing atall.

Targets for a decent stay

Great environment and atmosphere the staff were friendly. I found the tea and coffee facilities to be a nice touch.

It wasn't dirt cheap but still acceptable considering the overall experience.

Wi-fi worked well. Staff helped with check-in. Noisy air conditioning at night.

Spent Easter at a new hotel in Kitwe and it was amazing! The rooms were spacious with modern facilities. The food was well-prepared and the staff was friendly and attentive. The location was perfect, in close proximity to the city center and some key tourist attractions. One of the best aspects of the hotel was the lovely tropical gardens which provided a peaceful getaway from the hustle and bustle of the city.

The lighting in some areas of the hotel was poor and made it difficult to navigate, particularly at night. There was also some construction happening nearby which could be heard from the rooms.

I would recommend this place to everyone, I received a free upgrade and really enjoyed my stay.

Spent a lovely Christmas here with family. the room was clean and comfortable with great amenities including a big TV and fast wifi. the location was ideal for exploring the area with shops nearby and easy access to transportation. the hotel staff were friendly and attentive, helping us with anything we needed. Best of all, the Christmas package included a delicious dinner with a wide variety of dishes to choose from.

Some areas of the hotel were in need of maintenance, such as the pool area and some of the hallways. some of the meals at the restaurant were just okay and could use some improvement.

This hotel exceeded my expectations with its beautiful gardens and convenient location. the rooms were clean and well-maintained with mosquito nets. the menu had a varied selection of Zambian and international foods. to this, the convenient location made it easy to reach important places as well as restaurants. the bed was very comfortable and the staff provided great service.

The breakfast selection was not as impressive as I was hoping for.

The cleanliness was great, and the staff were always friendly and helpful. We also appreciated the secure parking and how easy it was to reach the most important places from here.

Nothing it is perfect.

The rooms are spacious and of great quality, with a bed that is extremely comfortable. The hotel has a fantastic restaurant with a delicious menu. Everything is so clean and neat, it really adds to the luxurious feel. The luxury rooms are spacious and equipped with everything we could possibly need. And the secure parking gives us peace of mind.

Great location, nice reception, spacious rooms, comfortable bed, friendly staff, well-located to amenities.

Nothing, it is perfect.